Official rebet Documents

Rebet Malaysia Privacy Policy – Your Personal Data Protection

Rebet is fully committed to protecting the privacy and personal data of every user. This document transparently explains how we collect, use, and safeguard your information.

Updated: January 2026

Your Privacy Rights at rebet

As a Rebet user, you have full rights over your personal data. Below is a summary of those rights.

Right to Know

You have the right to know what personal data rebet collects, how it is used, and who it is shared with. This information is openly available in this document.

Right to Rectification

If the information rebet holds about you is inaccurate or outdated, you may submit a correction request through our customer support.

Right to Erasure

Under certain circumstances, you have the right to request rebet delete your personal data, subject to legal obligations and ongoing operational requirements.

Right to Object

You may object to the processing of your data for certain purposes such as direct marketing. Such requests will be processed within 14 working days.

Right to Data Portability

You have the right to receive a copy of your personal data in a machine-readable format for transfer to another service if you wish.

Right to Restrict

You may request rebet to restrict the processing of your data in certain situations while your request or complaint is being reviewed by our team.

Important Note: This Privacy Policy forms part of the agreement between you and rebet. By using our platform, you agree to how we manage personal data as described in this document. Please read it carefully.

1 Introduction and Scope of Privacy Policy

Rebet (operating under the domain rebet.vin) treats user privacy as a non-negotiable priority. This Privacy Policy explains in detail how we collect, store, use, disclose, and protect your personal information when you use the Rebet online gaming and betting platform.

This policy applies to all rebet platform users without exception – whether you access via rebet.vin or our official mobile app for Android and iOS. It also covers all interactions with our customer support team through any communication channel.

We operate in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. Our commitment to privacy goes beyond legal obligation — it is a core value of rebet as a platform trusted by users in Malaysia.

Rebet does not sell, rent, or trade your personal data to third parties for marketing purposes. Your data is used solely for the purposes stated in this document.

2 Types of Personal Data Collected

Rebet collects personal data from various sources when you use our platform. Below is a full breakdown of the types of data we collect:

2.1 Data You Provide Directly

  • Full name as stated on your official identification document
  • Active email address used for account communications
  • Mobile phone number registered in Malaysia
  • Date of birth for age verification purposes
  • Current residential address including postcode and state
  • Bank account or e-wallet details for deposit and withdrawal transactions
  • KYC documents such as a copy of your ID card, passport, or utility bill when required

2.2 Data Collected Automatically

  • IP address and approximate location information
  • Device type, operating system, and web browser version
  • Login and logout time records
  • Records of betting and gaming activity including dates, times, and amounts
  • App usage data and navigation patterns within the platform
  • Cookie information and session identifiers
Data Categories Example Primary Purpose Required?
Identity Name, IC, date of birth Account verification & KYC Yes
Contact Email, phone Communication & security Yes
Financial Bank account, transaction records Payment processing Yes
Technical IP, device, browser Security & anti-fraud Auto
Usage Game records, navigation Service improvement Auto

3 How We Use Your Personal Data

Every piece of data Rebet collects has a clear and legitimate purpose. We do not collect data beyond what is necessary for the stated purposes. Those purposes are as follows:

3.1 Account Management and Services

Your data is used to create and manage your rebet account, securely process deposits and withdrawals, provide access to all platform features, and send important account notices such as transaction confirmations and security alerts.

3.2 Legal Compliance and Security

Rebet is required by law to carry out strict KYC (Know Your Customer) procedures. Your data is used to verify identity, prevent money laundering, detect fraud, and fulfil all reporting obligations set by the relevant authorities.

3.3 Platform Improvement

Aggregated and anonymised usage data is used to understand how users interact with the rebet platform, identify areas for improvement, develop new features, and ensure optimal technical performance at all times.

3.4 Marketing Communications

With your consent, rebet may send information about promotions, bonuses, and exclusive offers via email or in-app notifications. You may withdraw this consent at any time through your account settings or by contacting our customer support.

4 Data Sharing with Third Parties

Rebet does not sell or share your personal data with third parties for their own marketing purposes. However, there are certain situations where we need to share data with the following parties:

  • Payment service providers: FPX, Touch 'n Go, GrabPay, and other payment providers that process your transactions receive only the minimum financial data required to complete the transaction
  • Technical service providers: Companies that help operate Rebet's technical infrastructure, including cloud services and data encryption
  • Regulatory and enforcement bodies: When required by law or a valid court order
  • Identity verification service providers: Third parties that assist with the KYC process to ensure regulatory compliance

All third parties who receive Rebet user data are bound by strict confidentiality agreements and are only permitted to use that data for the specified purpose.

Rebet is not responsible for the privacy policies of third parties that operate independently of our platform. However, we only work with third parties whose data protection standards are equivalent to or higher than our own.

5 Data Storage and Security

5.1 Retention Period

Rebet retains your personal data for as long as your account is active and for the period required by law following account closure. Financial and transaction records are kept for a minimum of 7 years in accordance with Malaysian anti-money laundering legislation. Data that is no longer needed is securely deleted in accordance with established procedures.

5.2 Technical Security Measures

Rebet implements multiple layers of technical security to protect your personal data:

  • 256-bit SSL/TLS encryption for all data transmitted between your device and rebet servers
  • Data encryption at rest using AES-256 standard
  • Two-factor authentication (2FA) available for all user accounts
  • Real-time security monitoring and intrusion detection systems
  • Periodic security audits by independent third parties
  • Strict internal access controls — only authorized staff may access user data

5.3 Security Incident Management

In the event of a security incident affecting users' personal data, rebet will notify affected users within 72 hours of the incident becoming known, in line with international best practices. We will also take immediate steps to contain the damage and prevent recurrence.

6 Cookies and Tracking Technology

The rebet platform uses cookies and similar tracking technologies to enhance the user experience and ensure platform security. Cookies are small text files stored on your device when you visit our website.

6.1 Types of Cookies Used

Cookie Types Function Duration
Session Cookies Keep you logged in and maintain your active session Expires when browser is closed
Preference Cookies Save your language settings and user preferences 30 days
Security Cookies Detect suspicious activity and protect your account 7 days
Analytics Cookies Help us understand platform usage patterns 90 days

You can control cookie usage through your browser settings. However, disabling certain cookies may affect rebet platform functionality and your user experience.

7 KYC Process and Identity Verification

As a responsible financial platform, Rebet conducts strict KYC (Know Your Customer) procedures to ensure the safety of all users and compliance with Malaysian anti-money laundering laws.

The KYC process at rebet involves basic identity verification during registration and additional verification before your first withdrawal or when account activity requires further review. Documents that may be requested include:

  • Copy of Malaysian national identity card (MyKad) – front and back
  • Selfie with identity card for visual identity verification
  • Recent bank statement as proof of account and address
  • Recent utility bill not older than 3 months as proof of address

All KYC documents received are stored with full encryption and accessible only by authorised personnel for verification and compliance purposes. Rebet does not use KYC documents for any other purpose.

rebet's KYC process is designed to protect you from unauthorized use of your account and to secure the funds within it. It also protects all users from fraudulent activity on the platform.

8 How to Exercise Your Privacy Rights

Rebet fully respects user privacy rights under Malaysia's Personal Data Protection Act 2010. To exercise any of the rights stated in this section, you may contact our data protection team through customer support.

Upon receiving a privacy rights request, rebet will:

  • Verify the requester's identity before processing any request
  • Respond to requests within 14 business days
  • Notify you if there are legal obstacles to fulfilling the request
  • Provide information in a clear and easy-to-understand format

Please note that some requests may not be fully fulfilled if data processing is required for legal compliance, platform security, or the protection of other users' interests.

9 Underage Users

The rebet platform is exclusively for users aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If we find that data from an underage user has been collected, we will delete it immediately and close the account in question.

If you are a parent or guardian who discovers that your child or underage ward has registered a Rebet account, please contact our support team immediately so we can take appropriate action.

10 Changes to the Privacy Policy

Rebet reserves the right to update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or industry standards. Any material changes will be communicated to users via in-app notice or email at least 14 days before they take effect.

The latest update date will always be clearly displayed at the top of this document. Continued use of the Rebet platform after the effective date of any changes constitutes acceptance of the updated policy.

We encourage all users to review this page periodically to stay informed about how we protect your personal data.

11 Contact Us for Privacy Enquiries

If you have any questions, concerns, or complaints regarding this Privacy Policy or how rebet handles your personal data, our data protection team is ready to assist:

  • Online customer support: Via live chat in the rebet.vin app or website — available 24/7
  • Email: [email protected] (displayed as text only, not a link)
  • Response time: General inquiries are answered within 24 hours; data rights requests within 14 business days

For complaints that cannot be resolved through our support channels, you have the right to lodge a complaint with the Malaysia Personal Data Protection Department or the relevant regulatory body.

Your privacy matters to us. Every data protection inquiry will be handled seriously and responded to by authorized staff who understand Malaysia's data protection laws.

Rebet Data Security Measures

Multiple layers of protection to keep your data secure at all times.

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256-bit SSL

All data is transmitted using bank-grade encryption that cannot be compromised.

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2FA Available

Two-factor authentication protects your account even if your password is compromised.

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24/7 Monitoring

Real-time anti-fraud system detects and blocks suspicious activity.

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Regular Audits

Platform security is independently audited by certified third parties.

Privacy Guaranteed, Experience Elevated

Register a rebet account today and enjoy an online gaming platform that fully protects your privacy.

18+ only. See Terms and Conditions and Responsible Gaming.

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